Privacy Policy for Thorasonali

Effective Date: January 8, 2025

At Thorasonali, we are committed to protecting your privacy and ensuring a secure shopping experience when purchasing luxury timepieces from our website. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website https://thorasonali.com and make a purchase. Please read this policy carefully to understand how we handle your personal data and the measures we take to protect your privacy.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our website.

1. Information We Collect

At Thorasonali, we collect personal information that is necessary to process your orders, improve our services, and communicate with you. This information may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, billing address.
  • Payment Information: Credit card details, billing information (payment card details are processed securely by third-party payment processors and are not stored by us).
  • Purchase Information: Order history, products purchased, order amounts, delivery details.
  • Website Usage Information: IP address, browser type, operating system, pages visited, session duration, and other usage data collected through cookies and similar tracking technologies.
  • Customer Service Interactions: Information provided when you contact customer support or engage with our team through email or phone.

We may collect this information directly from you or through your interaction with our website. We do not collect personal information from third parties, except as disclosed in this Privacy Policy.

2. How We Use Your Information

The information we collect is used for several purposes to provide you with a seamless shopping experience and to improve our services:

  • Order Processing: To process and fulfill your orders, including payment processing, delivery, and customer support.
  • Customer Support: To respond to your inquiries, address any issues, and provide product recommendations and assistance.
  • Marketing and Promotions: With your consent, we may send promotional emails, newsletters, and product updates to inform you about new arrivals, sales, and exclusive offers. You can opt out of these communications at any time.
  • Website Improvement: To understand how you use our website and enhance its functionality and user experience. This may include improving site navigation, offering personalized product recommendations, and optimizing our services.
  • Security and Fraud Prevention: To detect, prevent, and mitigate fraudulent transactions and ensure the security of your personal data.
  • Legal Compliance: To comply with legal obligations and protect our rights, property, and the safety of others.

3. How We Protect Your Information

At Thorasonali, we take the security of your personal information seriously. We employ a variety of physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. These include:

  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to ensure that your personal and payment details are transmitted securely over the internet.
  • Data Storage: Your personal information is stored in secure databases protected by firewalls and other security measures. We use third-party payment processors to handle your payment data, ensuring it is processed securely and in compliance with industry standards.
  • Access Control: Access to personal data is restricted to authorized personnel only, and we implement security protocols to prevent unauthorized access or disclosure.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your information in the following cases:

  • Third-Party Service Providers: We may share your information with trusted service providers who assist us in processing payments, fulfilling orders, delivering products, or providing customer support. These service providers are obligated to protect your data and use it only for the services they provide.
  • Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request (e.g., to comply with a subpoena, court order, or regulatory inquiry).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

To improve your experience on our website, we use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing behavior, preferences, and interactions with our site. This allows us to personalize your shopping experience, analyze website traffic, and serve relevant advertisements.

  • What are Cookies?
    Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and improve site performance.

  • Types of Cookies We Use:

    • Necessary Cookies: These are essential for the operation of the website and enable basic functions such as navigating the site and completing transactions.
    • Performance Cookies: These cookies collect data on how you use our website (e.g., pages visited, time spent) to help us improve site functionality.
    • Functionality Cookies: These cookies remember your preferences, such as language or region, to personalize your experience.
    • Targeting and Advertising Cookies: These cookies track your online behavior and help us display relevant ads and offers based on your interests.

You can manage cookie preferences through your browser settings. However, please note that blocking certain cookies may impact your ability to use some features of our website.

6. Your Rights and Choices

As a user of Thorasonali, you have certain rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you. You may also request corrections to any inaccurate or incomplete data.
  • Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails or newsletters at any time by clicking the “unsubscribe” link in our communications or by contacting us directly.
  • Do Not Track: Some browsers offer a “Do Not Track” feature that signals websites not to track your online activities. At this time, Thorasonali does not respond to “Do Not Track” signals, but we respect your privacy preferences.

To exercise any of these rights, please contact us at info@thorasonali.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Thorasonali. These third-party websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the privacy practices or content of any third-party websites.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate action to delete it.

9. Changes to This Privacy Policy

Thorasonali reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the website after any changes to this policy will constitute your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us at:

Thank you for trusting Thorasonali with your personal information. We are committed to safeguarding your privacy while providing you with an exceptional shopping experience.